Accessibility
It’s important to us that everyone can attend and enjoy Now or Never. We are working on many ways to increase access and inclusion across the event to ensure it is a safe, welcoming and enjoyable experience for everyone.
You can find accessibility icons on each event which indicate access information for each individual event. For more information, questions or concerns, please get in touch with us at nowornever@melbourne.vic.gov.au with any questions.
We can also be contacted via the National Relay Service on 1300 555 727.
Auslan Interpretation
If you would like to request Auslan interpretation, please get in touch with us at nowornever@melbourne.vic.gov.au.
Hidden Disabilities Sunflower Scheme
Now or Never will be incorporating the Hidden Disabilities Sunflower scheme assisting those with hidden disabilities. People who need assistance can wear a Sunflower symbol so trained staff can offer help. Email nowornever@melbourne.vic.gov.au to pre-order your sunflower lanyard or collect one City of Melbourne Tourism Hubs at Melbourne Town Hall, Bourke Street Mall, Fitzroy Gardens and Queen Victoria Market or from the Art Trail Info Booth (located at the Victoria Harbour Promenade Docklands) during the festival.
Travellers Aid
Travellers Aid equipment can be booked through Travellers Aid or by calling (03) 9610 2030.
National Relay Service
The National Relay Service (NRS) assists those who are deaf, hard of hearing and/or have speech impairment to communicate with voice callers. Call the National Relay Service on 133 677 and ask for assistance with calling for information about Now or Never at (03) 9658 9658.
Getting around the city
For more information on getting around the city, check out our tips here.
Accessibility Key
Assistive listening systems available on request
Hearing loops or assistive listening systems can be requested at the event.
Accessible toilet
An accessible toilet is available at this event
Accessible for low vision
This event can provide access for people who are blind or have low vision.
Accessibility chaperones
Accessibility chaperones will be available to assist guests to navigate and enjoy the event
100% aural rating
This event is entirely sound based with no visual component.
100% visual content
The event contains no music or dialogue
50% aural rating
This event has both sound and visual components, but sight isn’t essential to engage properly with the work.
50% visual content
The event is partially subtitled or includes dialogue, background music and or sounds.
75% aural rating
This event is primarily sound-based, with visuals only incidental to the work
75% visual content
The event is fully subtitled or has minimal dialogue and or sounds
Auslan interpretation
An Auslan interpreter can be requested pre-event by emailing nowornever@melbourne.vic.gov.au
Braille
For this event or venue, information will be available in Braille, including items such as exhibition labelling, publications and signage
Dog guides and service animals allowed
Event venues which welcome guide dogs and service animals.
Dog guides and service animals water and toilet facilities available
This event has water and toilet facilities available for service animals.
Gender neutral toilets
This event has gender neutral toilets accessible.
Language no barrier
For this event, audiences can understand and engage with the event without a comprehensive understanding of the English language
Open captioning
This event will have on screen text descriptions that communicate dialogue, identify speakers and describe other relevant sounds
Quiet room
A quiet zone is available to reduce sensory stimulation.
Wheelchair accessible
Accessible by wheelchair